At FELIX GLASS, we understand that on-time delivery is critical for your production plans, project timelines, and customer commitments. We have established a standardized production scheduling system and strict delivery management process to ensure that every order is delivered on time, every time. Our delivery time varies depending on the product type, order quantity, customization requirements, and shipping method, and we provide clear lead times for all orders.
Standard production lead times
1. **Standard optical glass products (in stock)**: For standard size optical domes, display glass panels, AR/AG/AF coated glass, and other products in stock, the lead time is 3-5 working days after receiving the deposit. We can arrange immediate shipment after production and inspection.
2. **Custom standard products (no special processing)**: For custom size, shape, or coating products without special processing, the lead time is 7-15 working days after receiving the deposit and confirming the drawings.
3. **Complex custom products (special processing)**: For products with special processing such as ultra-precision polishing, multi-layer coating, drilling, etching, tempering, or custom optical components, the lead time is 15-30 working days after confirming the drawings and samples.
4. **Large mass production orders**: For large quantity orders, we will provide a detailed production schedule, with lead times ranging from 30-60 working days, depending on the order size and product complexity.
Urgent order lead times
We offer priority production services for urgent orders. For urgent orders, we can:
- Shorten the production lead time by 30-50%
- Arrange priority production in our workshop
- Provide expedited shipping services (DHL, FedEx, UPS)
- Ensure delivery within the required deadline, subject to mutual negotiation
International shipping times
After production is completed and the goods are ready for shipment, the international shipping time varies by shipping method:
- **Express shipping (DHL/FedEx/UPS)**: 3-7 working days to most countries and regions worldwide
- **Air freight**: 7-15 working days
- **Sea freight**: 20-40 working days, depending on the destination port
At FELIX GLASS, we strictly track every order's production progress, and our sales team will provide regular updates to you, including production status, inspection results, and shipping information. We will inform you in advance if there is any possible delay, and work with you to find a solution. We are committed to being a reliable optical glass supplier, ensuring on-time delivery and stable supply for our global customers.